Reverse 911 call reaches 2,500 residents by mistake

The Daily Times staff

FARMINGTON – The San Juan County Communications Authority sent a reverse 911 call to nearly 2.500 county residents this morning that was intended for 42 Farmington residents who live on Malone Place.

Tandra Malcom, communications authority Operations Manager, said the call sent at about 2 a.m. reached 2,470 residents advising them to shelter-in-place after Farmington police were called to respond to an incident in the area.

Farmington police were responding to an incident in the 7000 block of Malone Place where an individual was threatening to harm himself with another person in the room, police spokeswoman Georgette Allen said.

The incident was resolved by 2:50 a.m. with no injuries or arrests and the shelter-in-place was lifted, Allen said.

Residents in Aztec and Bloomfield also received the call, Malcom said.

Malcom said the communications authority has identified the error and is working to make sure it doesn't happen again.