AV Water to meet with customers about bills
FARMINGTON — With a number of customers complaining about high bills, AV Water Company attorney Germaine Chappelle has announced she will meet with customers in 10-minute increments from 2 p.m. to 4:30 p.m. Monday at the company’s office, 31 County Road 3900, to discuss bills.
A spokeswoman for the Animas Valley Water protesters, Kalee Chivers Grothe, said she has prepared a bill dispute form. People can get copies of the form on Monday at Dino’s, 405 County Road 390.
AV Water customers, who are served through the Morningstar and Harvest Gold water systems, have been on a boil water advisory for months, and many of them received bills this week that were substantially higher than past bills.
The New Mexico Environment Department has performed tests on water samples from the AV Water lines to determine if the water is safe to drink, but the results have not been released. A third-party contractor’s tests of samples taken from the Morningstar system came back negative for bacteria, according to the AV Water weekly update.
The Harvest Gold subdivision was also affected by the boil water advisory. The company is waiting on approval from the New Mexico Environment Department to install a filter that may bring the turbidity levels in the water into compliance with state standards, according to AV Water.