County seeks community input on services, communication

Hannah Grover
Farmington Daily Times
In a file photo, San Juan County CEO Kim Carpenter talks during a County Commission meeting in Aztec.


FARMINGTON — San Juan County launched a survey this week to gather input about how it can enhance and improve how residents interact with the county's services.

The survey can is available online at and will be available through Friday. The feedback will be anonymous.

It asks 19 questions ranging from quality of life to how it communicates with people throughout the community. It also asks people to rank the quality of the various services offered by San Juan County.

"We haven't done a check with folks in a while," said County Executive Officer Kim Carpenter when reached by phone Friday.

In a text message, County Operations Officer Mike Stark said the county is paying $15,000 to gather input. In addition to the survey, the $15,000 includes focus groups with the commission, department heads, employees and residents. Stark said the results will be compiled into a report on how the county can better market its brand and communicate with residents.

Carpenter said the reasonable price was part of what prompted the county to begin the project. He said the information will help the county determine whether it should enhance its social media and how it can provide better customer service. 

Hannah Grover covers government for The Daily Times. She can be reached at 505-564-4652.