Farmington police will offer case updates during call-in event
Victims can get a quick update on their case
FARMINGTON — The Farmington Police Department is piloting a new event to provide quick updates on information regarding pending cases for victims.
Residents will be able to call the detective division at 505-599-1005 between 8 a.m. and 4 p.m. Thursday and have their case promptly reviewed by a detective or detective supervisor, according to police spokeswoman Georgette Allen.
The event will be the first time the department has dedicated time for detectives to stand by and answer questions from residents on their case. If the event goes well, it could be offered on a regular basis, officials say.
Allen said improving communication with crime victims is an area the department is working to address. Detectives sometimes can get busy working cases, and it can be difficult for victims to contact them, according to Allen.
During the eight-hour period, victims will be able to call the detective division and ask about the status of any case, ask questions about their case and provide new information to detectives about their case.
Those who call in can ask questions about any case, including those not handled by a detective and that might have been handled by a patrol officer, Allen said.
Allen believes the call-in event will help the department investigate property crime cases, which can be difficult to investigate. That's because police usually don't have any information on a suspect or witnesses, and the incidents tend to occur when people are asleep or not home, Allen said.
Residents are asked to have their case number ready when they call, as well as the time and date when the case was reported. Knowing the name of the officers or detective working the case also will help.
But if a caller doesn't have that information, detectives will be able to locate cases with the victim's name.
Allen said if someone is unable to call regarding their case on Thursday, they'll still be able to contact the detective division for updates, although the responses will not be as quick as during Thursday's event.
Joshua Kellogg covers crime, courts and social issues for The Daily Times. He can be reached at 505-564-4627 or via email at email@example.com.